If you’re on Windows operating system, and you’re experiencing the following problems with your wireless mouse:. mouse pointer moves erratically;. mouse pointer doesn’t respond to your gesture;. mouse stops working after a certain period of use;. mouse is not detected by Microsoft Windows; this post is here to help. No need for you to worry so much about this problem, it’s possible to fix.
Here are 4 fixes for you to try. You may not have to try them all; just work your way down until you find the one works for you. If you do not have a receiver to your wireless mouse, then you are having a Bluetooth mouse, not a wireless mouse. Some of the instructions here might not apply. NOTE: Replace your mouse if it’s over 5 years old. Some of the following fixes require a working pointing device. Try using a pointing pen, a USB mouse, touchpad or speech recognition.
If you have previously enabled the remote connection on your Windows 10, or that you have installed Teamviewer, use them as per your own needs. 1: Reinstall the wireless mouse driver NOTE: You should use remote control feature to proceed with the following method. One of the first things you do when you’re having ill-functioned hardware is to reinstall its driver.
Here is how: 1) On your keyboard, press the Windows key and X at the same time, then click Device Manager. 2) Expand Mice and other pointing devices. Right-click your wireless mouse and click Update Driver Software. 3) Click Browse my computer for driver software. 4) Click Let me pick from a list of device drivers on my computer.
5) Un-tick the box for Show compatible hardware. Select one of the devices listed. Click Next to continue. 6) Click Yes to continue.
7) Restart your computer for the change to take effect. 8) When you restart, go through the process again. When you reach the following window, tick the box for Show compatible hardware.
Then select the right driver for you. Click Next to continue. 9) When the install finishes, update your wireless mouse driver via Device Manager. Then restart your computer. 10) See if the problem is resolved.
2: Update the mouse driver If your wireless mouse still refuses to work after the method above, it’s likely that you’re using the wrong or outdated driver altogether. There are two ways you can get the right drivers for your wireless mouse: manually or automatically. Manual driver update – You can update your wireless mouse driver manually by going to the manufacturer’s website, and searching for the most recent correct driver for it.
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Be sure to choose only drivers that are compatible with your variant of Windows 10. Automatic driver update – If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with. Driver Easy will automatically recognize your system and find the correct drivers for your wireless mouse, and your variant of Windows 10, and it will download and install it correctly: 1) and install Driver Easy. 2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to the flagged mouse device to automatically download and install the correct version of its driver (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (This requires thewhich comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All). 4) Restart your computer and check to see if Windows 10 can now detect your wireless mouse. 3: Check your hardware, devices and wireless connections 1) Connect your mouse receiver to a different port. If possible, try the USB port at the back of the computer, since they typically have more power available.
2) Replace the battery. Please make sure that you have inserted both the required batteries into the wireless mouse correctly. 3) Reestablish wireless connection. Leave your system running. Then unplug your USB wireless receiver, wait for about 10 seconds, then plug the USB wireless receiver back in. 4) Try on a different computer. If the same problem happens on a second computer, then your wireless mouse might be defective.
In that case, you might want to contact the manufacturer of your wireless mouse for more suggestions. 4: Disable the fast startup option Fast startup feature is reported to be one of the cause of this problem. So you can disable it to see if the problem is resolved: 1) On your keyboard, press the Windows key and X at them same time, then click Power Option. 2) Click Choose what the power button does.
3) Click Change settings that are currently unavailable. 4) Un-tick the box for Turn on fast startup (recommended).
Click Save changes to save and exit. 5) Restart your computer. All drivers will be initialized on startup now. So the time needed to start your computer might be longer.
This is by far the worst money I have ever spent. I actually made a Wal-Mart online account JUST to warn people about this product. The drivers are sub par, they don't work well with some systems. The board has poor reception and will hold read as holding Ctrl, Alt, and shift down. Its a huge mess to get it off those locks. There are no indicators to tell you whether you have scroll lock, caps lock or even number lock.
The mouse is the best part and it still has a few complications. If I could give this a Zero I would, don't waste your time. The mouse works great but the driver for the keyboard is too inclusive and will run OS's dating all the way back to Windows 98. You must update from the Microsoft site, changing keyboard properties will not help, otherwise keyboard will skip some letters and then repeat some others, typing is very erratic.
With new driver problem is eliminated. Plug and Play will recognize and configure quickly but not update driver. If you are a computer newbie this update may be a tedious task but any mid-level user should be able to do the update in about 3 minutes. Don't waste the money!
I bought this set as a low cost option for a Christmas gift I received. I knew buying a cheap mouse and keyboard was risky, but I figured the problem would have been a short life span. Instead what I got was absolute junk.
I could MAKE a better wireless keyboard than this, and the mouse is even worse. After coming back and reading the review (unfortunately I bought this while in store, so I didn't get to see the reviews first) I can see everyone has the same keyboard problems as me, buttons stick or don't register. It takes a second or two for the keyboard to wake up after not using it for a while.
However, contrary to most other reviews, the mouse, for me, is the real issue. It can take up to 20 minutes for the mouse to wake up and start working properly.
I am using this on a small very light linux based computer, and thought that might be my problem at first. So I hooked it up to my PC and still had the same issues. Mouse wont wake up once it goes to sleep. Wont move, wont register clicks. The most functional part of this mouse is the scroll wheel.
It seems to wake up first, and that can take several minutes. I am so bummed I wasted the money on this, rather than spending the extra few bucks and getting a mouse and keyboard from a brand that I know works out of the box.
I purchased this as a replacement for my wired keyboard and tiny wireless mouse. I would have been better off sticking with my old ones, or shelling out the extra ten bucks for a logitech keyboard.
The mouse is fine, only issue is the range, but the keyboard is something else. Sometimes, the control, alt, or shift buttons will seem to be stuck, even though the buttons are not pressed. I'm an MMORPG player, so this is a big issue for me. Also, some keys just won't work for a few minutes. So far I've had the 'c', 'h', and the 'v' keys go out for a few minutes at a time. Just before I wrote this they all went out at once. Just stay away from this piece of junk.
I recently purchased this product at my local walmart.I thought i was getting a great deal and was excited to try something new.From day 1 I have had to change batteries constantly(the good batteries from radeo shack)The mouse constantly floats all over the screen on its own and you have to often really press hard on the keyboard to get it to type. I plan on going back to the logi tech brand as of today as i have never had a problem with any of there products whatsoever,and they always lasted a long time. Ok, so bought this mouse keyboard set a while ago. Dont even use the keyboard anymore because it never worked.kept missing key strokes and such. So i am using the mouse. I like the fact that it has 2 buttons on the side (yes i'm a little bit of a gamer). The mouse seems to be running on most of the same frequencies as my (and i have tried 3 different) wireless router.
What happens is the mouse will COMPLETELY STOP MOVING right in the middle of something and then pick right up after a second or 2. I figured it out while my kids were watching a movie via our smart tv (Wireless) and my mouse kept stopping. I have tried to change the frequency on the router and it worked a little.but still interrupts.
So if your aren't using wireless router, then its nice. If you are.stay away from this mouse/keyboard combo:(. I bought this set because it was the cheapest one at my Wal-Mart. After only two weeks, the mouse wheel broke.
I took it apart to see if maybe it just came loose, but the plastic axle was completely broken. Other than that, it worked pretty well. The keyboard has a 1-2 second delay when you start typing after not using it for a while.
The 'backspace' button should be bigger and it takes some time getting used to using it without looking at the keyboard. I agree with other reviewers that this set can potentially be an extremely poor product, depending on your luck of the draw.
At this price it should last longer. This is not a 'you get what you paid for' price, in my opinion.
I don't like giving one star reviews, but a product that breaks this soon deserves it. I didn't read the review BEFORE I bought this keyboard. Everybody is right about it eats batteries. The container that holds the 2 batteries is loose/not a tight fit, so I don't know if that has anything to do with it. Bought on Saturday and by the following Wednesday I had loaded 6 batteries in the keyboard alone. I really believe the batteries that came with the keyboard might have already been half dead. So I used my Duracell batteries the 3rd time.If you pickup the keyboard for any reason, the connection to the batteries goes away.
Use the little up feetsie thing to slant your keyboard also effects the connection. As for the backspace key being too far away, yes it is. But.I did get use to it after about 4 days.
I type fast and that key was just out of reach by a bit. All in all, the smallness of the keyboard and rounded corners was fantastic. Now Walmart needs to stop selling these until they get the EATS BATTERIES under control!!! I bought a big ole Microsoft keyboard (ordered online and had to wait). Just so you don't waste a trip bringing your keyboard back for a refund, don't forget to take the USB PLUG out and put back in the box.
Save yourself 2 trips!:). I bought this back in September 2014 for less than $30. It works great and hasn't failed me so far. My grandmother uses one of these with her desktop, and I have the same use. The only problem is than, when removing the receiver from my computer gently, the tiny plastic plate on the back of the receiver broke off.
This was easily solved by attaching it back on with a tiny piece of duct tape. This keyboard and mouse has been great to me, and in fact, I typed this review with that keyboard. I clicked Submit with the mouse in the combo, too.